Regular Life

Regular Life

In three words I can sum up everything I've learned about life: it goes on. – Robert Frost

Monday Becomes Tuesday

Monday was not kind.

I’ve decided a quick recap with minimum commentary would be best. Come along, won’t you? (all times Central):

Report to work at 1:00 a.m. (after napping for about two hours) for planned cut-over to new servers for one of our products.

All’s well on the workfront. Leave at 4:30 a.m. to go home and grab shut-eye.

Wake at 6:30 a.m. to do a routine maintenance task via VPN.

Report to work at 8:00 a.m. and bang my head against an Excel spreadsheet that I had to convert from a PDF and it is very, very ugly. Clock out at 1:30 p.m.

Go home, scarf down a sandwich and see Ben and Shannon for a few minutes. Hit the sack at about 2:45 and awake at 6 p.m. to get up and see Ben and Shannon and scarf some leftover red beans and rice.

Report to work at 7:15 p.m. for scheduled RAM and CPU upgrade of production server. This customer is on west coast, so timing is not fun when they need something done after hours.

RAM upgrade and customer’s subsequent performance tests go swimmingly. 7:45 p.m.

CPU upgrade drowns me and leaves me waterlogged. Server won’t boot. After looking at log file I sent, support scratches head and at 10:30 p.m. dispatches local rep to be here “within four hours.”

11:32 p.m. Monday night. Still sitting here waiting for support to show. Going to head out and grab food, then try to work on the next installment for “Apartment Life Returns” before he gets here. I say “he” because I know the local rep. At least he keeps things interesting by talking to me in a fake Scottish accent. Kind of like getting support from Fat Bastard from Austin Powers.

“You’re a kyoot luttle cahmpewter. Nah get in mah belleh.”

12:15 a.m. Tuesday. Support calls and asks if I need someone tonight. I tell them that support told me within four hours (which is the service contract guarantee). “We’ll keep trying to find somebody local to take care of it,” he says.

12:45 a.m. UPS Sonic Air shows up with the part.

As I sip a Diet Dr. Pepper (strictly to help stay awake and alert) and make some progress on my story, the local support guy calls at 1:49 a.m. He’s on his way.

It isn’t Fat Bastard.

I notice that my page-a-day calendar, “Uncle John’s Unstoppable Bathroom Reader,” still shows Friday. I chuckle at a few and decide to include them here.

hexagon – how a mathemetician removes a curse

flatulence – an emergency vehicle that transports the victims of steamroller acccidents

eyedropper – a clumsy optometrist

Not Fat Bastard (NFB) arrives at 2:50 and we work together on the system. Turns out it wasn’t an ineptitude on my part (unless he’s equally inept) and the CPU upgrade can’t happen. We return the system to normal, and we’re both off to get some sleep (but not together).

Wife calls at 4:10 a.m. to find out if I’m okay, after rolling over and realizing I’m not there. I explain that I am and that I’m on my way home. Alas, although progress was made, “Apartment Life Returns” will not return until Wednesday.

7 Responses to Monday Becomes Tuesday

  1. Sounds like a few late nights I’ve had with my buddy Bubba (Kent) from Tennessee, or could have been with Curt from North Carolina when we upgraded servers there too….

    Been there, done that, got the scars to prove it Mark…

    Keep the faith.. things will get better!

  2. That’s waaay too long a day. And I wsa feeling all grumpy and tired just becasue Norah woke us up a few times last night. Um…nevermind….I’m doing just fine.

    Though I’m not a network guy…my company’s network admin reports to me. I’ve joined him on some late night server upgrades and server moves, etc. You’re tired, stressed and working with delicate equiptment that requires concentration. Recipe for disaster.

  3. Sounds like you should ask for a raise!!

  4. Dave – I’ve had some bad ones, but this one was probably the worst. Definitely the worst at this company, where this kind of thing is fairly rare.

    Ain’t the IT life grand!

    Moksha – It was the most split shift in split shift history. Glad you’ve been along for the ride at least a few times. Just like waiting tables, I think everybody should experience this at least once in life. Servers just aren’t down these days. It just isn’t done.

    Lan – Glad you chimed in, especially with such a sensible comment!

  5. Sheesh, Marky. Sorry for you, man. And just as sorry for making fun of you over at the Farm… had I known…
    I hope you didn’t pull out any of that beautiful mop of gorgeous hair you’re so amply endowed with.
    I’ve said it a million times and I’ll go for one more, “I hate computers.” Ok, I realize it’s not the computers per se… but you know what I mean.

  6. Damn, I don’t think I would have enjoyed that at all. I’ve also pulled a few all-nighters at work and don’t really recommend them. I’d say “sucks to be you,” but that would be a little insensitive, so I won’t.

    I was wading through waist-high snow in the bush while you were doing parts of your work, so I guess we both had our struggles yesterday. (The snow shoes kept me up so it was just calf-deep, but still…)

  7. Right there with you buddy. Two day ice storm….120,000 customers out this morning…I operate the generation units. Upside is free Dewey’s pizza today and time to post a few comments during lunch. I look up and our command center is on the local news. We’re TV stars!


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